Fonteva · Bebidas El PinarFonteva (formerly Bebidas El Pinar)
Catalog, orders and follow-up, in one WhatsApp conversation.
What was holding the operation back
A beverage company received orders from shops and customers on WhatsApp, by hand and at all hours: sending the catalog, confirming prices, writing down orders and following up with each customer took up the sales team's time.
What we built
- A sales agent that answers on WhatsApp, understands text and voice notes, sends the catalog with images and documents, and replies with the company's official information.
- It records and updates orders directly in the team's spreadsheet and remembers each customer's context.
- It runs scheduled follow-ups so no customer is left without an answer.
The flow, step by step
- Answers
- Shows
- Records
- Writes back
Answers
Replies instantly, with text or transcribed voice notes.
Under the hood
- Channel
- Understands
- Text and voice notes
- Memory
- Per-customer context in a database
- Orders
- Recorded and updated in Google Sheets
- Brain
- Sales agent in n8n + LLM
Does your company need something similar?
We'll show you how it would look in your operation in a free 30-minute 1:1 assessment. From COP 3.000.000 depending on complexity.
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